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Report: #786436

Complaint Review: Wondershare - Internet

  • Submitted:
  • Updated:
  • Reported By: PastorFred — Los Alamitos California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Wondershare wondershare.com Internet United States of America

Wondershare Sent complaint re PDF Converter not working one auto response after five attempts. Internet

*UPDATE Employee: Wondershare Customer Service Responds

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I purchased PDF converter and after using a couple of times I downloaded an update they sent me and since then I have not been able to use it.  I sent them a message of which they responded "

Dear Gillett,


**PLEASE DO NOT REPLY TO THIS EMAIL***


Thanks for purchasing AnyBizSoft PDF Converter(CPC). Below is your registration information of this software.


=============================================================

Product name: AnyBizSoft PDF Converter(CPC)

Version: 2.5.0.11

Licensed e-mail: XXXXXXXX

Registration code:

8xxxxx110

License type: Single-User Personal

License

License number: 1

Download URL: http://download.anypdftools.com/AnyBizSoft-PDF-Converter_full755.exe


I sent several requests after receiving this as I have not had any further response in three weeks after a statement that they would get back to me within 24 hours.


This report was posted on Ripoff Report on 10/08/2011 01:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wondershare/internet/wondershare-sent-complaint-re-pdf-converter-not-working-one-auto-response-after-five-atte-786436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
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#1 UPDATE Employee

Wondershare Customer Service Responds

AUTHOR: Teresa - (United States of America)

POSTED: Monday, February 18, 2013

Hi PastorFred ,

Wondershare have served customers all around the world, it is our
ultimate goal to keep our entire customers happy and satisfied. We provide free life-time updates and service for customers.

Please tell us your ticket ID for lookup your case if possible, we will check and respond you. The registration e-mail is sent from system automatically and do not accept any reply. Here is the tutorial of this program for you to get possible assistance:
http://support.wondershare.com/search.php?product_name=Wondershare%2520PDF%2520Converter&faq_name=Search%2520FAQs%2520by%2520keyword&serach_type=faq_and_product

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