First off, these doctors are definitely funny money, they have 5 offices 2 DO's, 3-4 PA's running around from location to location & thousands of patients. If you asked me, the math just doesn't add up! Let me start with the office from hell, the bottom of the bottom. 86th street is the office with the most patients, the worst front desk staff, the nastiest PA (Karen) & the DO's that are only present in spirit. You get there at 9am sharp, you're greeted by "sign your name on the sheet & your copay is 30 dollars" 2 hours later the MA calls you in for vitals & then escorts you to a room, 45 minutes later the MA returns with gadgets I've never seen before to check my ears & breathing, 45 minutes later the PA finally arrives, spends 2seconds listening to my chest 3minutes looking at a computer screen before she gets up & walks off. I guess I got lucky the second time with the front desk, a young lady named D actually greeted me "good morning" before requesting my signature & copay, actually asked me to have a seat, the MA comes out about an hour later, I think her name was Karen, no not the PA, takes my vitals & escorts me to a room, PA R greets me by "good morning, my name is R ________, I'm a physician assistant & will be seeing you today" she was tentative & thorough actually explained what would happen during the visit before leaving the room, 5 minutes later E comes in asked if anyone had seen me yet, before I knew it the visit was over I was in & out no aggravations point blank! Btw during my visit I asked to see my PCP Dr. Marciano, D tells me "he isn't here but you will be seeing one of the PAs, I chatted with some patients check out what one of the three I engaged in a conversation with tells me, "dr. Marciano, I think he's a ghyost, he's never here, I've never seen him in the 2 years I've been a patient here, I've been through 4 different PAs 3 have quit & Karen is only good on a rainy day" the other said "dr Marciano only sees patients with good insurances at his 79 st office" and lastly the most shocking "they have 5 offices, I've seen dr muraca once, he's the only reason I keep coming back because I'm hoping I get lucky again" if youi asked me, there's just something here that doesn't belong, how do juggle 5 offices & thousands of patients in a year, are insurances aware that their patients never see the pcp whom they have chosen & pay services for? How can these insurances be informed about these wrongful acts & if they are informed why isn't anyone doing anything?? Come on people there's a scam here! I have since changed to Another doctor & advise no warn people not to go there!!! They are making money at the patients cost, I've also learned that they've opened a new office on 76, I hear they actually have a doctor working but ancillary staff is still horrible, don't get me wrong, PAs are trained professionals they are not stupid but I should be able to see my pcp at least every other visit, & as my last note, the extensive testing is unnecessary & eventually comes back to your mail box as a bill
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