Report: #36575

Complaint Review: Worldcom Wireless

  • Submitted: Fri, November 29, 2002
  • Updated: Fri, November 29, 2002
  • Reported By: El Dorado Hills CA
  • Worldcom Wireless
    P O Box 259
    Newark, New Jersey

Worldcom Wireless, MCI ripped off too consumer fraud Newark New Jersey

Show customers why they should trust your business over your competitors...

I've been ripped off by MCI Wireless too. I had two accounts, and from the very first invoice, was charged according to some plan other than the plan I had agreed to. My contract allowed for 250 Peak minutes, and 1000 off-peak, with overtime minutes charged at .30 per minute. MCI billed me according to a plan that allows 250 free anytime minutes, and charges for all minutes above that at .40 per minute.

Every month I would go through the bill and adjust it to the correct plan, demanding MCI make the necessary adjustment. It was next to impossible to contact a customer service rep by phone, but I finally did. I told them to review the contract, and they told me they couldn't find it, and to fax them mine! I did, and received a confirmation from my fax machine, but they claimed they never got it. Then I started sending a copy with every adjusted invoice payment. I even made a spreadsheet showing the overcharge breakdown. When MCI went bankrupt, I signed up with AT&T. I sent in my final adjusted payments with a letter and check indicating "payment in full", but they continue to bill me for the overcharges.

I'm tired of dealing with them, and don't want my credit affected by them. Think of the thousands of people who have paid the overcharges to avoid problems. This irresponsible misuse of corporate power demands a class action suit in response!

Sacramento, California
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 11/29/2002 01:26 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.