• Report: #384937
Complaint Review:

Wu Yi - Panalabs

  • Submitted: Sun, October 26, 2008
  • Updated: Sun, January 10, 2010

  • Reported By:Hollywood Florida
Wu Yi - Panalabs
panalabs.com Internet U.S.A.

Wu Yi - Panalabs.com Unauthorized billing, site had no information stating my credit card would be charged within 14 days and every 15 days automatically thereafter Internet

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My first time falling for a "free trial" scam. Wu Yi Pixie Pack. They tell you "only pay for shipping" and never tell you that you will be automatically enrolled in a monthly subscription. I was billed twice for $69.87 for products I never received!!! I noticed these charges today, called them (actually got through) and was told that I should have read the terms. What terms? They don't provide them during the ordering process! I found them on their website today when I went searching for them. But at no point do they tell you to read the terms before ordering!!! I spent about 15 minutes on the phone letting them know that if I wasn't given a refund, I was going to everyone I had to, to make sure they were shut down. I have contacted my credit card company to dispute these charges and will keep close track, as I was told by Wu Yi that I would receive a refund for both charges.

What a scam!! People should be told the terms before ordering a "free trial". I would never pay almost $70 for tea!!!!

Hollywood, Florida

This report was posted on Ripoff Report on 10/26/2008 09:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/wu-yi-panalabs/internet/wu-yi-panalabscom-unauthorized-billing-site-had-no-information-stating-my-credit-card-384937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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