Report: #478803

Complaint Review: www.bidz.com

  • Submitted: Wed, August 12, 2009
  • Updated: Mon, January 17, 2011
  • Reported By: La Senora — Other Canada
  • www.bidz.com
    www.bidz.com
    Internet
    United States of America

Show customers why they should trust your business over your competitors...

I purchased 5 items of jewellery from bidz.com - when you look at the items on screen, they look beautiful, but when you receive them, they look like jewellery for a doll, a baby or a pre-teen.  I was really disappointed.  Won't buy anything else from this site.
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This report was posted on Ripoff Report on 08/12/2009 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/wwwbidzcom/internet/bidzcom-jewellery-big-disappointment-internet-478803. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#1 UPDATE Employee

Bidz.com

AUTHOR: Customer Service Team - (U.S.A.)

Dear Customer,

We would like to begin by apologizing for any inconvenience you may have encountered.&nbspWe would like to address the concerns on your post.

All of our items are guaranteed to be 100% as described. We provide every customer with detailed descriptions and pictures so they can make an informed decision. Every item has a showcase presentation that discloses every detail of the item in question such as weight, size, length, metal type among other useful information. We also provide enlarged pictures to show every detail of the item. If you have received an item that is not as described we will refund 100% of the purchase price, plus any shipping costs you may have incurred.

We also offer customer service around clock. If you have any questions or concerns, please feel free to contact our customer service team that is available 24 hours a day 7 days a week.

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#2 Consumer Comment

what did you buy and how much did you spend

AUTHOR: Jason K - (United States of America)

You have to be careful when you buy stuff from this website. I hear some of the items are stolen. Sounds like a pretty smart way for the mafia (italian, russian, chinese, mexican, etc) to fence their stolen goods. I wonder if the FBI has a file on these people. So, what did you buy and how much money did you spend

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