Complaint Review: www.bugbitingplants.com - Internet
- www.bugbitingplants.com Internet United States of America
- Phone:
- Web: www.bugbitingplants.com
- Category: Nurseries
www.bugbitingplants.com Big plants advertised, miniatures delivered Internet
*Author of original report: Overpriced and underdelivered
*REBUTTAL Owner of company: Complaint without merit
I recently ordered a Venus Fly trip from www.bugbitingplants.com. The site shows "big, vigorous plants with a high price. When it arrived it was the size of a quarter. I have a picture to validate my claim but can't attatch it here. I will be glad to send it via email. A return was refused and I am supposed to get a lousy $10 refund of my $30 purchase price. Plants of this size can be purchased for about $6. I really wanted a large mature plant and the site owner simply refused to honor a return.
This report was posted on Ripoff Report on 06/11/2010 10:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwbugbitingplantscom/internet/wwwbugbitingplantscom-big-plants-advertised-miniatures-delivered-internet-613031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Overpriced and underdelivered
AUTHOR: Bill - (United States of America)
SUBMITTED: Monday, June 14, 2010
Check the picture, check the site. Decide for yourself if this is false advertising. I did get my paltry $10 refund of the $30 purchase price. If you do the math, that means I only overpaid by $14. My plant looks so bad now it may not survive. I suppose I will have to get another one from a reputable company.
#1 REBUTTAL Owner of company
Complaint without merit
AUTHOR: Robert Crespo - (United States of America)
SUBMITTED: Sunday, June 13, 2010
While the size of the Venus flytrap purchased was smaller that the customer expected, the type of plant the customer ordered was a more expensive variety. Size alone is not a determining factor when it comes to the price of these "specialty" Venus flytraps. While the picture does not show this, the Venus flytrap purchased has a very mature bulb which is continuously producing new leaves. In a very short period of time the plant will look completely different due to abundant new leaves. Regarding the customers claim that these types of Venus flytraps can be purchased for $6 is just plain wrong. These "specialty" Venus flytraps are more expensive plants and should no be compared to standard Venus flytraps. I generously refunded the customer $10 but the customer was unappreciative of this gracious gesture.
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