www.jumia.com.ng www.jumia.com.ng poor service lagos Nationwide

I made an order on jumia website i got debited and i got no order afterwards i called their customer service who had no soultion to the problem and i was asked to wait 8days for a refund of my money its 10days now and i haven't got my money , i went ahead that same day made an order but it wasn't delivered delivery dates passed and i have been calling their customer care and all they tell me is they are sorry and would send to the apropriate department up till as i speak i'm yet to get my order and yet to get my money they basically cajole you into using their service but once you use them they don't care about their customers satisfaction and deliver and return invalid transaction at thier own pace HENCE nigerians i implore you to use KONGA they are better in terms of customer service than jumia ...JUMIA IS a ripoff and very incompitent , they do not deserve recoginition i advice againt using jumia 

SCAM WEBSITE JUMIA.COM.NG