Complaint Review: www.kayak.com
kayak.com Kayak.com NOT honoring advertised fares Internet
*Consumer Comment: Kayak is only a search engine.
I first started researching fares for Turkish Airlines a few weeks ago. Last week, I spent two full days on the internet and the cheapest fare I found was $858 on www.kayak.com and www.sidestep.com. I clicked to buy this ticket and both websites sent me to Turkish Airlines website, which then displayed a fare of $997. This is 16% higher than what was advertised for purchase. I complained to Kayak.com and Sidestep.com via their online feedback mechanism. They replied, but did not honor the published fare. I also called Turkish Airlines, and the representative said he could not match the $858 fare, and gave me an email address to lodge my complaint with the Turkish Airlines online web staff. They too replied but did not honor the fare. Yesterday, I got a fair with flythere4less.com (subsidiary of
This report was posted on Ripoff Report on 03/23/2010 06:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wwwkayakcom/internet/kayakcom-kayakcom-not-honoring-advertised-fares-internet-584720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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