• Report: #988682
Complaint Review:

Xfinity Home

  • Submitted: Sat, December 29, 2012
  • Updated: Sat, December 29, 2012

  • Reported By: Doug — Marysville Washington United States of America
Xfinity Home
15815 25th Ave West Lynwood, Washington United States of America

Xfinity Home Comcast Cable False advertisment Lynwood, Washington

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Comcast cable advertises on tv their home security called Xfinity. They show a women using her cell phone. She is watching live streaming video as one of her children closes a door. She then sets the alarm remotely. My complaint is I have the top of the line security system installed. I expect to be able to see live streaming video. What I get is a video that takes a picture about every 4 seconds. The video cameras do not work when I log on to a computer away from home as advertised. The video displayed on the home monitor is marginal at best and again it records a picture every 4 seconds. Now I'm locked into a three year contract. I used to use Brinks, I made a huge mistake to switch to Xfinity.

This report was posted on Ripoff Report on 12/29/2012 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/xfinity-home/lynwood-washington-98087/xfinity-home-comcast-cable-false-advertisment-lynwood-washington-988682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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