• Report: #1139730
Complaint Review:

YBuy LLC Via Cricket

  • Submitted: Thu, April 17, 2014
  • Updated: Thu, April 17, 2014

  • Reported By: Dee — Aurora Colorado
YBuy LLC Via Cricket
Internet USA

YBuy LLC Via Cricket When I thought I was done paying off my phone, a text came across saying they took out money for a payment so I called.  Internet

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YBuy LLC Via Cricket When I thought I was done paying off my phone, a text came across saying they took out money for a payment so I called. No one informed me that I had 90 days to pay it off, or you will end up paying almost $1000 for a cell phone. I thought I got the Galaxy S4 phone on a sale of $299 when they talk me into trading my S3 and said I was approved for a loan at Cricket. The total cost of the phone came to $325.00 and I made one payment of $53. I asked to speak to a supervisor and was passed to everyone claiming to be a supervisor. NO supervisor would help me on the phone. The finally sent me to someone in collections and she was no help. She connected me to her supervisor and he was no help. He told me it was too late that I had to pay it off and they added another $211 on top of what I thought I finished paying for it. Get this... you don't get the contract if you are at the store... and he said this little writing is on the 2nd page where it tells you this information. He asked me did I read the contract... I told him that I didn't receive a contract... so I can imagine how many of those who are complaining received a contract. Everything is done on computer these days. What a laugh. You can report this to FCC esupport.fcc.gov/ccmsforms/form2000.action?form_type=2000A as I have done and the Better Business Bureau. He said they will not work with you. So if we all write in our complaints and encourage others to do so. They will listen. Also, call the government because they have to go in front of a licensing board. Internet

This report was posted on Ripoff Report on 04/17/2014 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ybuy-llc-via-cricket/internet/ybuy-llc-via-cricket-when-i-thought-i-was-done-paying-off-my-phone-a-text-came-across-sa-1139730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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