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Report: #861416

Complaint Review: Your Magazine Source - Alpharetta Georgia

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  • Reported By: craig — United States of America
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  • Your Magazine Source 3700 Mansell Road-Suite 220 Alpharetta, Georgia United States of America

Your Magazine Source YMS Scam, Rude, Liars Alpharetta, Georgia

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I got several calls from this companys number, finnaly i decided to answer it and they told me that i would recive a $100 gift card for a survey i had participated in, the sales rep Sam told me that i would have to pay a payment of $5.11 for shipping. i agreed to pay ONLY 5.11. During the call Sam told me that i needed to verify my purchase for $5.11. He said there would be a fee of 35.11 each month IF I WANTED TO CONTINUE USING THIS COMPANY. I told him that i did not want to do that but only pay the one time of $5.11. he agreed and proceded with my confirmation. Later that day i checked my bank balance and there was a charge of 35.11 from YMS! The next day i called to talk to a customer service rep and the man told me that i authorized the charge of 35 dollars which i did not i only authorized 5 dollar charge. He began to get rude with me! I asked him several times when i was gonna get my 100 dollar gift card and he said it was on its way and should arrive in about a day or so! I told him i wanted to CANCEL MY ACCOUNT from charging another 35 dollars and he agreed! then before we hung up i confirmed again that my gift card was on its way. TWO days later i recieved a letter in the mail confirming my cancelation, but NO GIFT CARD! I called immediatley and spoke to TONY the "manager" and told him my problem and he said that there was no way to refund my money and i would not recive my gift card! I WAS PISSED AND DEMANDED TO SPEAK TO SOMEONE THAT COULD HELP ME he began to tell me to have respect for him and his company and i became livid and hung up! DONT EVER TRUST THIS LYING COMPANY!

This report was posted on Ripoff Report on 03/30/2012 10:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/your-magazine-source/alpharetta-georgia-30022/your-magazine-source-yms-scam-rude-liars-alpharetta-georgia-861416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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