• Report: #492621
Complaint Review:


  • Submitted: Thu, September 10, 2009
  • Updated: Thu, September 10, 2009

  • Reported By: Rose I. Rehman — Oakton Virginia USA
www.yoursupportdepartment.com Internet, California United States of America

Yoursupportdepartment.com This company deducted $99.00 from my bank account and I have not idea how they got my bank info. I never agreed for this deduction. Please report my complaint ASAP Without my authority, $99.00 was deducted from my Wachovia Bank account. I cannot afford to lose this money, because I am unemployed Internet, California

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On September 6, a company known as "Start a Credit Direct" deducted $99.00 from my Wachovia Bank account in Virginia. I called the Bank and they suggested I call the company, but with no success did not reach them. I looked up their co info and found them listed under (add www.) yoursupportdepartment.com and wrote them an email today, 9/9/2009.

They will probably try and continue to deduct the funds from my account because I received an overdraft fee of $35.00 from thier first attempt. I am unemployed and cannot afford to lost funds from my account. I receive unemployment and need every penny of my payments to pay my expenses.

I never authortized them to deduct this from my account and they Bank says they got my bank account info and authorization somehow. I will report this to the Bank and will cause me to maybe close my account and this is a big hassle for me. I live in the Oakton, VA area.

I will report them to the better business bureau and the consumer protection agency right away.  Do you suggest I do anything else to solve this problem, because they need to be stopped immediately.

Thank you,



This report was posted on Ripoff Report on 09/10/2009 07:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/yoursupportdepartmentcom/internet-california-22124/yoursupportdepartmentcom-this-company-deducted-9900-from-my-bank-account-and-i-have-not-492621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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