Report: #512021

Complaint Review: Zenith - LG

  • Submitted: Tue, October 20, 2009
  • Updated: Tue, October 20, 2009
  • Reported By: Jason — Winter Haven Florida USA
  • Zenith - LG

    , Alabama
    United States of America

Zenith - LG Zenith Zenith 50" plasma z50px2d black screen 3 years old Alabama

Show customers why they should trust your business over your competitors...

Zenith z50px2d Plasma had a loud pop.. It now has a black screen. The tv is 3 1/2 years old.. I Paid $2243.54 with a 2 year extended warranty. ( Which is no good now)  After searching the internet i see that the zenith z50x2d plasma is famous for this problem.  This is happening to all of these tv's this same model... Shouldn't there be a recall...   Thats exactly what i asked LG when i called them... They stated that the tv was older then a year and they could not warranty or issue a recall.  This is Crazy i explained to them... The Guy (Sheldon) on the phone told me that this is a very common problem.  After a while he told me that I could get the tv fixed but i would have to pay for the labor.  The labor cost is over $450 ...  I even asked LG to please send me the parts and i  would install.. They refused...   ....   This is the last time that i ever buy anything from LG EVER....    Something should be done about this.
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This report was posted on Ripoff Report on 10/20/2009 08:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/zenith-lg/-alabama-/zenith-lg-zenith-zenith-50-plasma-z50px2d-black-screen-3-years-old-alabama-512021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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