Report: #1006107

Complaint Review: Zores Towing Inc

  • Submitted: Wed, January 30, 2013
  • Updated: Wed, January 30, 2013
  • Reported By: Firoz — Indianapolis Indiana India
  • Zores Towing Inc
    1300 N. Mickley Avenue Indianapolis, IN 46224
    Indianapolis, Indiana
    United States of America

Zores Towing Inc After 4hours of wait. they didn't show up for the service Indianapolis, Indiana

Show customers why they should trust your business over your competitors...

I met with an accident last Friday (8am 25-Jan-2012),  due to heavy snowfall my car slide and hit the curb while taking a left turn. I called Progressive and they appoint me with Zores Towing Co. and soon after that I got a text message Estimated Time of Arrival 10:41am. Around 11am called the number which was there on the text message and I got a reply that they will be coming in another 60 minutes.

After waiting for another hour, I called them again and I was shocked with their answer "sorry we are not coming". And I asked what's the reason and why you didn't informed me earlier. They only said sorry and we won't be able to make it and disconnected the line.

So finally I called my insurance comp Progressive again and told them about the incident and then they arrange a different towing company and thank God it arrived within 15 minutes

Now my car is fixed but still I want to complain against Zores Towing Inc and I also called them but no one is responding on this incident. I want them to compensate for this.
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