Complaint Review: Zyber Tours and Dynasty International - Dale City Virginia
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- Zyber Tours and Dynasty International 4235 Dale Blvd. Dale City, Virginia U.S.A.
- Phone: 800-333-4605 and 407-352-
- Web:
- Category: Hotel
Zyber Tours collect fees for vacation package and then don't answer the phone Dynasty International Ripoff
*0: Zyber Tours collects fees for vacation package and then doesn't know Dynasty International when you want to make reservations
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On March 28, 2001 I received an advertisement, via my company fax, for a 4 day/3 night Bahamas Cruise / Orlando, Fla. vacation. I made contact thru the 800-446-0877 number on the advertisement and charged the fee ($328.00) for the vacation package to my credit card. I received printed materials in the mail instructing me to complete a form with alternate travel dates, not to make reservations until I received written confirmation from Dynasty and to send more money for service fees, port and departure taxes at $149.00 per person.
I attempted to make contact with the company on Feb. 11, 2002 to make arrangements for my honeymoon vacation. The 800 telephone number is now answered by a television satellite sales company. The telephone number in the literature (703) 730-6492 now refers the caller to (301) 515-1100. This number is automatically answered as the vacation hotline and suggests options for a few vacation companies, but no live person answers and no one returns the calls.
I contacted the credit card company who gave me the telephone number for Zyber Tours, the company who received the money I have paid (800) 333-4605. At this number I was told that the person I was speaking with is not familiar with Dynasty International, but that if I called back in an hour I could speak with Nicole. Before I hang up a female yelled to him to have me call (407)352-5522 and leave a message and they would call me back. I called the (407) number and left two messages and no one has called back. At the (407) number the message tells you that if you want to make reservations leave a message, if you are having a problem with credit card charges, etc. call the (800) 333-4605 number. Needless to say I have not received a call back.
My credit card company has put this matter in dispute. I am praying that the credit card company is able to recover the money I have spent. I now don't trust any vacation package promoters and am at a loss as to the planning of my vacation.
Celeste
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This report was posted on Ripoff Report on 02/13/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/zyber-tours-and-dynasty-international/dale-city-virginia-22193/zyber-tours-collect-fees-for-vacation-package-and-then-dont-answer-the-phone-dynasty-inte-13996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 0
Zyber Tours collects fees for vacation package and then doesn't know Dynasty International when you want to make reservations
AUTHOR: - ()
SUBMITTED: Wednesday, February 13, 2002
On March 28, 2001 I received an advertisement, via my company fax, for a 4 day/3 night Bahamas Cruise / Orlando, Fla. vacation. I made contact thru the 800-446-0877 number on the advertisement and charged the fee ($328.00) for the vacation package to my credit card. I received printed materials, from Dynasty International, in the mail instructing me to complete a form with alternate travel dates, not to make reservations until I received written confirmation from Dynasty and to send more money to Dynasty for service fees, port and departure taxes at $149.00 per person.
I attempted to make contact with the company on Feb. 11, 2002 to make arrangements for my honeymoon vacation. The 800 telephone number is now answered by a television satellite sales company. The telephone number in the Dynasty International literature (703) 730-6492 now refers the caller to (301) 515-1100. This number is automatically answered as the vacation hotline and suggests options for a few vacation companies, but no live person answers and no one returns the calls (Michelle Diamond is the person referred to regarding Dynasty International in the recording).
I contacted the credit card company and received the telephone number for Zyber Tours, the company who received the money I have paid (800) 333-4605. At this number I was told that the person I was speaking with is not familiar with Dynasty International, but that if I called back in an hour I could speak with Nicole. Before ending the call a female yelled to him to have me call (407)352-5522 and leave a message and they would call me back. I called the (407) number and left two messages and no one has called back. At the (407) number the message tells you that if you want to make reservations leave a message, if you are having a problem with billing, etc. call the (800) 333-4605 number. Needless to say I have not received a call back.
My credit card company has put this matter in dispute. I am hoping that the credit card company is able to recover the money I have spent. Who can be trusted to make vacation travel plans?
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