Complaint Review: Mark Sivas - Internet
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- Author Confirmed
- Mark Sivas Internet United States of America
- Phone:
- Web:
- Category: Satellite Companies, Computer Software
Mark Sivas, satellitedirect.tv, Company refused refund although website promises "satisfaction guaranteed". Internet
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On August 22, 2009 I subscribed to satellitedirect.tv to be able to "watch over 3,500 HD channels on your computer". Their website promises "24/7 unlimited access" and "instant access", that after downloading their software "you are ready to enjoy over 3,500 channels worldwide".
They claim subscribers can "watch live TV" from "702 USA channels". I charged $49.95 on my VISA to download their software. I followed the user directions, but was almost immediately dissatisfied with the channel access. Very few USA channels were available, let alone the live Major League Baseball game I wished to view.
I have requested a full refund four times and have been basically told "Too bad, so sad". Here it is September 7, 2009 and I have still not received the $49.95 credit to my VISA. Their website states "Satisfaction Guaranteed". Obviously, they mean THEIR satisfaction, not the subscribers.
This report was posted on Ripoff Report on 09/07/2009 02:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mark-sivas/internet/mark-sivas-satellitedirecttv-company-refused-refund-although-website-promises-satisfac-491178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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