Complaint Review: 123 Stickers www.123stickers.com - Medford Oregon
- 123 Stickers www.123stickers.com 922 Chevy Way Medford, Oregon United States of America
- Phone: (541) 857-0123
- Web: www.123stickers.com
- Category: Printing & Copy Services
123 Stickers www.123stickers.com stickers 123 banners posters graphic art kenneth seany ken shirts Medford, Oregon
*UPDATE Employee: Rebuttal to statements made by anonymous customer.
BEWARE... these guys will change your artwork, even after you tell them more than once not to do so. They will not take any responsibility for their actions but instead will act like children. Over the years they have gone with cheaper quality while raising prices and will not fix any of their errors. DO NOT DO BUSINESS WITH THIS COMPANY!!!!
This report was posted on Ripoff Report on 04/19/2012 10:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/123-stickers-www123stickerscom/medford-oregon-97504-4154/123-stickers-www123stickerscom-stickers-123-banners-posters-graphic-art-kenneth-seany-k-870780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Rebuttal to statements made by anonymous customer.
AUTHOR: 123stickers.com - ()
SUBMITTED: Friday, June 28, 2013
Having been in this business since 1998, we are experienced in printing and print literally millions of custom vinyl stickers for thousands of customers nationwide. Sometimes people will be unhappy with what they receive, but we always try and work it out with them, by reprinting (when possible) or refunding. We have, and always will, guarantee our work.
In this instance, a customer sent in artwork that was not set up properly and had to be scaled to fit the size ordered as it did not have proper margins. In addition, the artwork contained elements that were gray, which we do not recommend on screenprinted black-and-white vinyl stickers, as results can be unpredictable.
Customer was unhappy with what they received and demanded that we print more stickers. It was explained that printing more would not solve the issues with the art, and the customer was offered a refund. It is our policy that, if for any reason, a customer is unhappy with what they receive, they can return their order to us for a refund (less shipping).
What the customer fails to realize is that we offer low cost screenprinted vinyl stickers by putting numerous customers on one large sheet, therefore eveyone on that print run is sharing in the setup costs associated with the printing. Printing specs must be adhered to and artwork submitted must have proper margins so they can fit next to other stickers, and we reserve the right to add proper margins if they are not there.
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