Complaint Review: Costco - Boise Idaho
- Costco 2051 S. Cole Rd. Boise, Idaho U.S.A.
- Phone: 208-321-8700
- Web:
- Category: Outdoor Furniture & Equipment
Costco rip-off! Boise Idaho
*UPDATE Employee: Have you ever made a return at Costco?
*UPDATE Employee: did you try...
Costco sells (or use to) a boat or vehicle canopy. The warranty states 5 yrs. The framework is good and solid as is the powder coating. The canopy itself looks good and heavy (tarp like material) however the first good wind storm and it rips to shreds. I've seen hundreds of these locally with the same problem. Now try to get your replacement tarp. Impossible because the product is made in china.
Fred
Boise, Idaho
U.S.A.
This report was posted on Ripoff Report on 08/24/2004 10:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/costco/boise-idaho-83709/costco-rip-off-boise-idaho-105153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Have you ever made a return at Costco?
AUTHOR: Sara - (U.S.A.)
SUBMITTED: Tuesday, November 02, 2004
Have you ever made a return at Costco? I spent my first year with the company as a refund clerk. And let me tell you, when we say we take everything and anything back if a Member is dissatisfied, we mean it. If you are have a problem with your canopy, even if the warranty is listed as only 30 days with the manufacturer, your satisfaction is guaranteed, 100%, and it has nothing to do with the manufacturer of the product.
So, if you have seen "many" of these canopies around town, and they are Costco product, they do need to be returned. And, because Costco monitors the movement of product, it becomes very obvious when something has a defect, and then it is pulled from the shelf.
So is the product you purchased a rip-off? Maybe. But is Costco? No. Please bring your product in for a refund and you will see that we don't get complaints about our return policy.
#1 UPDATE Employee
did you try...
AUTHOR: Yas - (U.S.A.)
SUBMITTED: Tuesday, October 12, 2004
how can you state that costco is a rip-off...did you try contacting the warehouse manager or customer service... costco offers a 100% money back guarantee on ALL of its produtcs. If you need this in wrinting just ask customer service for a welcome brochure!
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