Report: #1317280

Complaint Review: Courtesy Acura - Littleton Colorado

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Ripoff Report is Xcentric Ventures

Submitted: Sat, July 16, 2016
Updated: Mon, August 08, 2016
Reported By: ninini — Centennial Colorado USA

Author Not Confirmed

Why?

Courtesy Acura 7590 S. Broadyway Littleton, Colorado USA

Phone: 303-795-7800
Web:
Category: Auto Dealer Repairs

Courtesy Acura Tom MortonSean Wadrope 2016 Acura MDX Inferior Quality Littleton Colorado

*Consumer Suggestion: Acura Corporation Comes to the Rescue

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2016 Acura MDX with 7,800 miles has passenger door that is not operational. Dealership said I "hit something" and told me I needed to go to a body shop, even though there is zero evidence of a collision. When I took the vehicle to a car wash the door got even more damaged. Courtesy Acura is not willing to offer any assistance and does not stand behind the vehicle they sold me.

This report was posted on Ripoff Report on 07/16/2016 05:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/courtesy-acura/littleton-colorado-80122/courtesy-acura-tom-mortonsean-wadrope-2016-acura-mdx-inferior-quality-littleton-colorado-1317280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Acura Corporation Comes to the Rescue

AUTHOR: Colorado303 - (USA)

SUBMITTED: Monday, August 08, 2016

POSTED: Monday, August 08, 2016

I filed a complaint with Acura and they agreed to make the repairs to my passenger door and front panel at no cost to me. They didn't admit any liability but their actions clearly show that they took responsibility for this "mystery damage". They put me back in touch with the dealership and I will have the use of a free loaner car while the repairs are being made. I did not have any further interaction with the sales department and am now working with the service department. I am totally satisfied!

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