sumissura I ordered two custom tailored womans suits that were of poor quality and no where close to fitting. Would not take returns zurich

I ordered two custom tailored womans suits for my GF that were of poor quality (material very thin and cheap) and no where close to fitting. I was told to take the suits to a tailor and have them fix it. When we took the suits into a tailor, they were so poorly cut that even he couldnt fix it. They refused to let me return the items for a refund and only offer replacing for more of the same cheap material with shipping to Switzerland at my expense. I paid $515 and expected much better quality for that cost and taking it to a tailor completely defeats the point of using an online service. I have enjoyed services such a M Taylor with much better quality and customer support.