Report: #1173197

Complaint Review: Templatic - Select State/Province

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Ripoff Report is Xcentric Ventures

Submitted: Fri, August 29, 2014
Updated: Fri, September 05, 2014
Reported By: web user — mclean Virginia

Author Not Confirmed

Why?

Templatic Select State/Province USA

Phone:
Web: www.templatic.com
Category: Websites

Templatic Lots of bugs, customer service poor. internet

*UPDATE Employee: Few clarifications

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Templatics web templates are difficult to use and customer service is poor. They just feedback links to their troubleshooting pages without really adddressing your issue. I hired a professional WordPress expert to tweak the pages and he's having trouble with their coding.

Ripoff? Perhaps. More like shoddy workmanship, wretched customer service. Oh, yeah. You can pay extra for better customer service. Well, now it sounds more like a ripoff, doesn't it? Don't make the same mistake as me. Stay away!

This report was posted on Ripoff Report on 08/29/2014 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/templatic/select-stateprovince/templatic-lots-of-bugs-customer-service-poor-internet-1173197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Few clarifications

AUTHOR: Vedran - ()

SUBMITTED: Friday, September 05, 2014

POSTED: Friday, September 05, 2014

Linking to a relevant document is a standard practice at any company dealing with online support. Of course, sometimes there are other variables at play and the article doesn't help. In such cases we (and pretty much everyone else) will personally address your issue.

When it comes to paying extra for better customer service; that's simply not true. We do not have any services that you can pay in order to get better support.

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