Complaint Review: The bottle mill - San Diego California
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- Author Not Confirmed
- The bottle mill 10457 Roselle St, Suite K2 San Diego, California United States of America
- Phone: 866-359-0802
- Web: www.thebottlemill.com
- Category: Specialty Stores
The bottle mill Never received an order I paid $68 for and company does not contact me back after 6 calls and 3 emails. San Diego, California
*Author of original report: Company apologized and solved problem
*REBUTTAL Owner of company: The Bottle Mill
Show customers why they should trust your business over your competitors...
I ordered a product on sept 5th got $68 and have not received the product. Despite 6 calls and 3 emails, I have not been contacted back by the business, have not received my product, was charged $68 and have not even been offered a refund.
This report was posted on Ripoff Report on 10/02/2012 10:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-bottle-mill/san-diego-california-92121/the-bottle-mill-never-received-an-order-i-paid-68-for-and-company-does-not-contact-me-ba-949681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Company apologized and solved problem
AUTHOR: Samantha - (United States of America)
SUBMITTED: Wednesday, October 03, 2012
Company shipped my product and refunded my money for my inconvenience of a system malfunction.
#1 REBUTTAL Owner of company
The Bottle Mill
AUTHOR: Roger - (United States of America)
SUBMITTED: Wednesday, October 03, 2012
We are very sorry for the poor service Samantha received! I won't make any excuses for our poor performance other then that we recently experienced some internal personnel problems which impacted a small percentage of our customers in a negative way.
We have refunded Samantha in full. Additionally We have shipped the items she originally ordered to her at no charge as a token of goodwill.
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