Complaint Review: US Bank, United States National Bank, USNB - Minneapolis Minnesota
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- Author Confirmed
- US Bank, United States National Bank, USNB 800 Nicollet Mall Minneapolis, Minnesota U.S.A.
- Phone: 800-USBANKS
- Web:
- Category: Banks
US Bank, United States National Bank, USNB US Bank were the account holder takes it in the butt Minneapolis Minnesota
*Consumer Suggestion: The no direct deposit fee.
*Consumer Suggestion: The no direct deposit fee.
*Consumer Suggestion: The no direct deposit fee.
Show customers why they should trust your business over your competitors...
I have banked with US Bank since 1988 and their 800# customer service is in dire need of some quality control. They charged my account for a fee in which they stated was for not having direct deposit. I have had two direct deposits going into my account since the opening date. I have left messages for them to correct this error on my account and have yet to receive a call back. Unfortunately, US Bank uses the term "customer service" a little too lightly; where is my service for being a twenty year customer?
Lrl
Grand Ronde, Oregon
U.S.A.
This report was posted on Ripoff Report on 06/06/2008 07:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-bank-united-states-national-bank-usnb/minneapolis-minnesota-55402/us-bank-united-states-national-bank-usnb-us-bank-were-the-account-holder-takes-it-in-the-337903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Suggestion
The no direct deposit fee.
AUTHOR: I Am The Law - (U.S.A.)
SUBMITTED: Monday, July 21, 2008
Well Lrl,
I understand your frustration, but the fee is disclosed upfront. (I actually have this type of account.) You must have a direct deposit at least once per month. It's basically a trade-off; you guarantee a direct deposit once per month and the bank provides some other benefit in trade. (No monthly fees, no check fees, whatever.)
#2 Consumer Suggestion
The no direct deposit fee.
AUTHOR: I Am The Law - (U.S.A.)
SUBMITTED: Monday, July 21, 2008
Well Lrl,
I understand your frustration, but the fee is disclosed upfront. (I actually have this type of account.) You must have a direct deposit at least once per month. It's basically a trade-off; you guarantee a direct deposit once per month and the bank provides some other benefit in trade. (No monthly fees, no check fees, whatever.)
#1 Consumer Suggestion
The no direct deposit fee.
AUTHOR: I Am The Law - (U.S.A.)
SUBMITTED: Monday, July 21, 2008
Well Lrl,
I understand your frustration, but the fee is disclosed upfront. (I actually have this type of account.) You must have a direct deposit at least once per month. It's basically a trade-off; you guarantee a direct deposit once per month and the bank provides some other benefit in trade. (No monthly fees, no check fees, whatever.)
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