Complaint Review: Freedare -
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- Author Not Confirmed
- Freedare United States
- Phone: 650-499-9878
- Web: Freedarebike.com
- Category: Electric Bike
Freedare Defective ebike
*Author of original report: Return bike
Show customers why they should trust your business over your competitors...
- cracked display
- can't connect kickstand to frame due to:
- no grooves in frame to screw bolts into
- bolts too small
You need a kickstand since the bike weighs over 100 pounds.
- can't connect app to bike
I have to pay a 25% restocking fee and shipping cost. According to their return policy they will send you a shipping label and no restocking fee for new, unused bike. No policy for a defective bike. They didn't disclose the weight of the bike. If I had known I wouldn't had order the bike.
There's no phone number or physical address for Freedare. You only communicate through email.
This report was posted on Ripoff Report on 10/30/2023 08:54 PM and is a permanent record located here: https://www.ripoffreport.com/report/freedare/defective-ebike-1529492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Return bike
AUTHOR: M. - (United States)
SUBMITTED: Monday, November 06, 2023
They agreed that I can returnbike and refund monies.
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