Complaint Review: Waldo Rehabilitation/Waldo Rehab/ Dr. Kelly Miller/Chad Nelson,MSPT - Kansas City Missouri
- Waldo Rehabilitation/Waldo Rehab/ Dr. Kelly Miller/Chad Nelson,MSPT 7337 Broadway Kansas City MO 64114 Kansas City, Missouri U.S.A.
- Phone: 816-523 4600
- Web:
- Category: Personal Services
Waldo Rehabilitation Waldo Rehab/ Dr. Kelly Miller Chad Nelson, MSPT Ripoff "bait and switch" billing/ fraudulent billing/refund promised givenTh Kansas City Missouri
*UPDATE EX-employee responds: Worst person ever!
*Consumer Comment: You're not the only one
*Consumer Comment: You're not the only one
*Consumer Comment: You're not the only one
*Consumer Comment: You're not the only one
*Author of original report: other pertinent information..
This company had me sign a contract which states you will be billed a set and definite amount per visit, then they send you a bill showing a detailed itemization of "services" you received. A charge for these services being separate or optional never was discussed.
They replied to my complaint with the Missouri Attorney General's office, stating in writing, that they would refund me some of the huge sum of money they debited my credit card. I have contacted them many times, and I have yet to see this money.
Naomi
Grandview, Missouri
U.S.A.
This report was posted on Ripoff Report on 04/29/2007 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/waldo-rehabilitationwaldo-rehab-dr-kelly-millerchad-nelsonmspt/kansas-city-missouri-64114/waldo-rehabilitation-waldo-rehab-dr-kelly-miller-chad-nelson-mspt-ripoff-bait-and-swit-246071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 UPDATE EX-employee responds
Worst person ever!
AUTHOR: Thetruthsucks - ()
SUBMITTED: Friday, September 06, 2013
I used to work for Dr. Miller. PLEASE do not go to him for treatment! He will rip you off and make your problems worse then when you came into his office! I hated working for him! He makes all his staff so on edge and nervous. He threatens to fire us if we dont get enough people in for money! He would cuss us out all the time and made a few of us cry! We were all scared about our jobs everyday. All he wants is people to come in for money, he doesnt care about the patients! He will say your first visit is free, but it wont be free after the consultaion appointment. He would have us book so many people back to back that you will have to wait FOREVER to even be seen. We were supposed to call when the patient was ONE min late!! We borderline had to stalk our patients. We were told to call potetial patients everyday, if they didnt pick up we had to call back the same day. He will con you into buying his products and doing treatment you dont need. We had so many patients leave with more pain then when they first came to see him! Also be careful with Christina his billing manager. She is as sneaky as Dr. Miller! You will never be able to get your bills taken care of nor will you have all your questions answered. She will even lie to Dr. Miller saying she told you one thing when she didnt, she just cares about keeping her job. Christina and Dr. Miller will lie, cheat and steal to get money from you! Please dont go to them! Worst office ever!!!
#5 Consumer Comment
You're not the only one
AUTHOR: Anna - (U.S.A.)
SUBMITTED: Tuesday, May 01, 2007
I recently moved from that area to another state. I had seen Waldo Rehab's commercials on television and ALMOST called to start a series of therapy sessions there. Boy I'm glad I didn't...it appears that you are not the first customer that this has happened to. Look at the BBB website; there is another consumer complaint for the exact same issue you are having.
http://www.kansascity.bbb.org/commonreport.html?bid=99127447
#4 Consumer Comment
You're not the only one
AUTHOR: Anna - (U.S.A.)
SUBMITTED: Tuesday, May 01, 2007
I recently moved from that area to another state. I had seen Waldo Rehab's commercials on television and ALMOST called to start a series of therapy sessions there. Boy I'm glad I didn't...it appears that you are not the first customer that this has happened to. Look at the BBB website; there is another consumer complaint for the exact same issue you are having.
http://www.kansascity.bbb.org/commonreport.html?bid=99127447
#3 Consumer Comment
You're not the only one
AUTHOR: Anna - (U.S.A.)
SUBMITTED: Tuesday, May 01, 2007
I recently moved from that area to another state. I had seen Waldo Rehab's commercials on television and ALMOST called to start a series of therapy sessions there. Boy I'm glad I didn't...it appears that you are not the first customer that this has happened to. Look at the BBB website; there is another consumer complaint for the exact same issue you are having.
http://www.kansascity.bbb.org/commonreport.html?bid=99127447
#2 Consumer Comment
You're not the only one
AUTHOR: Anna - (U.S.A.)
SUBMITTED: Tuesday, May 01, 2007
I recently moved from that area to another state. I had seen Waldo Rehab's commercials on television and ALMOST called to start a series of therapy sessions there. Boy I'm glad I didn't...it appears that you are not the first customer that this has happened to. Look at the BBB website; there is another consumer complaint for the exact same issue you are having.
http://www.kansascity.bbb.org/commonreport.html?bid=99127447
#1 Author of original report
other pertinent information..
AUTHOR: Naomi - (U.S.A.)
SUBMITTED: Sunday, April 29, 2007
Waldo Rehabilitation is a Chiropractic Center, and is also known as Brookside Health Services.
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