SUBMITTED: Friday, May 15, 2009
POSTED: Friday, May 15, 2009
Unfortunately it is not the sales rep's responsibility to read the contract, it is yours. The Pinnacle agreement is pretty standard for every security company including ADT and the other larger companies. Pinnacle also does a welcome call to confirm you are aware of the details like the price of the monitoring, the lengths of the contract, etc. This is a required call and the company does an exceptional job informing the customer, compared to any of the larger companies.