Complaint Review: MyiProducts IMail - Forest Lake Minnesota
- MyiProducts IMail 24078 Greenway Street Forest Lake, Minnesota U.S.A.
- Phone: 800-286-4455
- Web:
- Category: Bait-and-Switch
MyiProducts IMail obtained my personal contact information via a website designed to offer discounts to nationwide restaurants Forest Lake Minnesota
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While reviewing my December AT&T phone bill, I noticed a page with a billing logo from ESBI (Enhanced Services Billing, Inc). The description named MyiProducts iMail Voicemail, with a monthy fee of $14.95. There was an telephone number to contact for questions.
When I called this number, I spoke to a representative who told me that I'd signed up for this service which also included a personal 800 number for my use. I told her that I never signed up for this service and she mentioned an offer for $1,000 off of restaurant bills, which I did sign up for.
I asked her to send me proof of my signing up and was sent a page with my personal information on it and three e-letters: 1) confirming my order, 2) a welcome letter and 3) a letter of insturctions on setting up my voicemail.
I later spoke to another rep because I did not sign up for this service since I already had a voicemail machine. This rep said the offer form had be 'traced back' to my computer address and maintained that although I was going to get refunded for the Decmeber charge of $14.95, I would not be refunded for the past two charges from October and November.
The Better Business Bureau shows a negative rating and the company is not a member.
Claire
San Francisco, California
U.S.A.
This report was posted on Ripoff Report on 01/21/2008 11:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/myiproducts-imail/forest-lake-minnesota-55025/myiproducts-imail-obtained-my-personal-contact-information-via-a-website-designed-to-offe-302051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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