National One Telecom RIPOFF fraudulent charges and illegal dialing Bedford New Hampshire

Desiree, I'm sorry to hear this happened. Check this site for other complaints like yours. It seems that computer users are being hit with a program that comes over their internet connection. The program runs silently on their computer, making all kinds of long distance calls, running up hundreds of dollars in bills.

Your phone company knows this. They know exactly what is happening to you. They get a cut of the profits. That's why they are willing to sit back and let it happen. Many customers don't even check the bills. They just send in whatever is asked. Others, like yourself, see it and complain. But, in the end, many people are scared and just pay what is asked. The phone company is counting on that. They take their share and hand the rest over to the owner of the fraud program. Both of them laugh all the way to the bank, while you end up sitting home broke and scared.

First, I would dispute the bill. I'd send in the money for the service I did use, along with a letter of explanation. Make copies for court. After the second fraud, I'd cancel my phone service. I can't afford to do business with any company that lets this nonsense continue. Pay what you owe. But, not the fraud part.

Please, please, please let them report a dispute as an unpaid judgement. I'd be down in court so fast that their heads would spin. I'd ask for damages that would cost them more than all the profit they ever made off of me.

As long as you pay, they will let this kind of thing continue. When the phone company is losing money on these fraud calls, they will put a stop to it in a hurry. You can count on that. But, as long as they have a willing victim, they will sit back and laugh about it.

The PUC (public utilities commision) might be interested in your phone company. The bottom line is money. Don't pay. Good luck!