Complaint Review: Care.com - Internet Internet
Care.com Scam! Will keep billing you without authorization Internet, Internet
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I signed up for one month of service with Care.com for $35 on Nov. 4, 2011. I was billed for that month, now I've been billed a second month, which I did not sign up for, on Dec. 4, 2011. This company illegally and without authorization debited my bank account a second time for service I did not sign up. I signed up for one month of service in November and nothing more.
I have emailed the company and filed a complaint with the BBB. Care.com gave me a choice of signing up for one month, one year and another length of time I don't recall, something like 3 or 6 months. I signed up for one month because I only needed it to a dog sitter for a few weeks while I was travelling on business out of state.
It turns out I didn't take my dogs and never used the service, but that's beside the point. Care.com debited my account in Nov. 2011 for the month I signed up and then debited my account in Dec. 2011 for service I did not sign up. This apparently is a common complaint about Care.com that I was unaware of. I advise people not to use this service. I am notifying my bank that I have the victim of fraudulent billing by Care.com.
This report was posted on Ripoff Report on 12/09/2011 08:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carecom/internet/carecom-scam-will-keep-billing-you-without-authorization-internet-internet-807415. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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