Fry's Electronic Fry's Ripoff Return Policy! Fountain Valley California

The microwave has a 1 year parts and labor warranty from Panasonic.

The details of the warranty are on page 25 of the user manual.

http://service.us.panasonic.com/OPERMANPDF/NNT655SF.PDF

""Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase
("warranty period"), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.

PARTS LABOR
ALL PARTS (EXCEPT MAGNETRON TUBE) 1 (ONE) YEAR 1 (ONE) YEAR MAGNETRON TUBE 5 (FIVE) YEAR 1 (ONE) YEAR
During the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty period, there will be no charge for parts. You must carry-in or mail-in your product during the warranty period. This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty
is extended only to the original purchaser of a new product which was not sold "as is". A purchase receipt or other proof of the original purchase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA(7262) or visit Panasonic Web Site: http://www.panasonic.com""

You will need the receipt or "other proof" of purchase. If you wrote a check or used a credit card, you can use your bank/cc statement as proof of purchase.

Hello,
I have a few problems with this report..

1. You bought a product months ago and never opend the box.

-Most retailers have a 30 day (at best) return policy.

2. You misplaced the receipt.

-Why would ANY retailer accept a return without a receipt? Let alone one past their return policy. Some retailer might accept without a receipt but that is only in good faith and not part of any policy.

Just to educate you for future purchases:
1. Never buy a product and not test it (especially electronics).
2. ALWAYS keep your receipts. (I keep ALL my receipts that have to do with any electronic purchases). Keep them in a file cabinet.

Thanks for your time