Safe Streets USA AKA Authorized ADT Dealer Get a Dog Instead - Safe Streets USA is for the Birds Garner North Carolina

Whatever one's problem might be with ADT or any one of ADT's authorized dealers (Safe Streets USA, headquartered in Garner, NC, for example), the best way to get justice is simply to hit them where they've likely hit you -- in the wallet.

Here's how:

On any major search engine (Yahoo, AOL, Bing, Google, etc.), there is usually a portal where local businesses may post their services, provide a comment and their contact information, and have themselves rated by consumers. Simply draft a small, concise complaint, detailing your exact experience, honestly and without exaggeration, as well as the terms of your inevitable screwing. Then rate the service provider as low as possible and post your experience.

Sounds simple enough, and you may have already done this and are not quite satisfied.

Here's the tickler:

The fact that you may have only done this ONCE is the part that makes it so unsatisfying. All you need understand is that no matter which authorized ADT dealer you went through, it's always ADT providing the service. In fact, as you may or may not know, ADT provides all their dealers with the same exact relative contract (state specific). There are no other contracts available. So it's ADT you're after, not the authorized dealer -- though ADT will forever argue otherwise.

This opens up the redemptive playing field quite a bit. Why, a simple search of ADT in your local area (NOT the dealer that signed you) could yield several targets of opportunity. Every one of them viable because a negative rating and comment for each ultimately impacts ADT. Think about it: One negative comment for each of, say, ten authorized ADT dealers found is just that -- one bad rating and comment for each dealer. But it's ten bad ratings and comments for ADT.

As I'm planning, you don't stop there, of course. You don't stop until you feel better.

Once you've rated and posted your comment for every dealer in your area, move on to the next -- town, city, state, region of the United States. And simply keep going until you believe that your rating and comments may have lost the same amount of mony for ADT that was lost for you in your dealings with them.

A simple rule of thumb:

Don't stop rating and posting until you’re thoroughly tired of doing it. That's the only real way to find justice. Understand, you'll never really know whether or not your ratings and comments are having any effect. If you do not EXHAUST YOURSELF during your retaliation, you will be left always wondering if you had done enough. Go until you're good.

Best of luck. And please spread the word. It's the only way.

Been down that sad 'let us help you' road before, with Safe Streets USA as well as the parent company ADT.

Here's how it goes:

Both ADT and Safe Streets USA will say that they want to help resolve the issue. Here are their options.

     1) Pay the remainder of the contract (75 percent of the remainder if you meet the time qualifier).

     2) Take the contract with me to my next address and endure it to term.

     3) Or if my security system cannot be removed from my old address, sign a new three-year contract.

There is a fourth, semi-secret option:

     4) Get the new occupants to sign a three-year contract and be released with no further penalty or fee.

This last option is at least sensible. But be careful. It may very well be just another ploy. As other articles on just this one website complain, the fourth option won't actually help you in any way, shape, or form. It merely traps two people in a bad binder, whereas before they had only trapped one.

Attention author of the rebuttle:

If I've missed anything, please include it in your next post. That way, if you really do intend to resolve this issue in a way that doesn't so completely bend me over the barrel you've had me over, unaware, since the beginning, let us ALL hear it. Otherwise, keep your canned, nebulous customer-service squawk to yourself.

Good Afternoon, my name is Andrew and I work out of ADT's Corporate Customer Relations office. I am sorry about your experience with Safe Streets USA / ADT, and would like to assist you further. Please send us your contact information to CustomerConcerns@adt.com and we will reach out to help. Thank you. -Andrew