Complaint Review: Citimortgage - Frederick Maryland
- Citimortgage 5280 Corporate Drive MC 0251 Frederick, Maryland U.S.A.
- Phone: 800-283-7918
- Web:
- Category: Mortgage Companies
Citimortgage Force me to buy flood insurance even if my house is NOT in Flood zone Frederick Maryland
*Consumer Comment: FEMA HAS BEEN REDEFINING FLOOD PLAINS
*Consumer Suggestion: Please file with FEMA to resolve this
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CitiMortgage took over my mortgage about 5 years ago, flood insurance was never required so far, but in November 2007, Citimorgage send me a letter asking me to buy flood insuracne before the January 1, 2008, other wise an escrow will be setup. I hired an survery engineer to do a Elevation Certificate and plan to use it to buy flood insurance myself, When I get my survery back, it said my house is on X zone, not any of the flood zones that requires flood insurance, I contact my insurance agent and reviewed the Elevation Certificate and told me that flood insuracne is not required.
On December 13, 2007, I faxed the certificate and stated that my house is not in flood zone so the flood insuracne requirement should be waived. Severl days later, I received mails from Citimortgage, one of the mail said Citimortgage will purchase $1656.00 flood insuracne and setup an escrow account. I call Citigortsge, the service representative told me that I need to file map amended with FEMA to remove the flood insurance requirement.
I told her that I don't need to file with FEMA since My property is not in the flood map, there is nothing to amended, and she told me she can't do anything becouse that has to be decided by citimortgage's Flood Insurance Compliance department and she works in the insurance branch, I asked how can I talk to Flood Insurance Compliance department, and I have been told I can't, and she asked me to fax to the same number again, the department only takes fax. I faxed the certificate and told them that "MY PROPERTY is not IN Flood Zone" on December 28 2007 again and I have not received any response yet.
Gregtexas
Missouri City, Texas
U.S.A.
This report was posted on Ripoff Report on 01/02/2008 08:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/citimortgage/frederick-maryland-20898-9438/citimortgage-force-me-to-buy-flood-insurance-even-if-my-house-is-not-in-flood-zone-frederi-296517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
FEMA HAS BEEN REDEFINING FLOOD PLAINS
AUTHOR: Laurie - (U.S.A.)
SUBMITTED: Wednesday, November 12, 2008
Because areas that were not considered Flood Plains, have been flooding lately!
#1 Consumer Suggestion
Please file with FEMA to resolve this
AUTHOR: Lastinvestor - (U.S.A.)
SUBMITTED: Tuesday, November 11, 2008
In case you haven't already, this issue does not get resolved unless you apply for this Letter of Map Amendment from FEMA. You have the biggest headache out of the way (the elevation certificate), so file this with FEMA and you should get an answer back within two months. The surveyor is not liable if your property is flood damaged; the lender is. If Citimortgage has any question about whether its collateral is at risk, it will protect its investments until a higher authority (in this case FEMA) states flood insurance is unnecessary. Many surveyors also incorrectly state the flood risk of the property. Also, once you get this LOMA, speak with the insurance company about getting reimbursed for some of your premiums paid.
Finally, a WYO policy will be cheaper than the force-placed policy from your lender. They are required to rate to the maximum risk. Your agent should write a policy matching the lender's finding until a LOMA is produced. This is all covered in the Mandatory Purchasing Guidelines that lenders follow.
http://www.fema.gov/library/viewRecord.do?id=2954
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