- Report: #1068660
Report - Rebuttal - Arbitrate
Complaint Review: AAMCO TRANSMISSION
AAMCO TRANSMISSION2601 K Ave Plano, Texas USA
AAMCO TRANSMISSION Complete Rip Off! Plano Texas
*REBUTTAL Owner of company: Final Update
*Author of original report: Aamco's Forgery & Theft
*REBUTTAL Owner of company: Mr. S****’s Report is full of lies and half-truths.
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In 2012 my 2006 Dodge charger was at AAMCO Transmission in Plano, TX 4 times! Each of the 4 times, it was the same issue (Tourque Converter). Supposedly covered under warranty, I continued to take it back there because I figured they knew the car well enough to help me figure out my problem with the car. Everytime I took there under warranty, they would charge me for something else that was "Wrong" with the car. Not just a couple of hundred dollars here and there. They were going for the kill everytime at least $1000.00 per visit. In January 2013 I took my car there again, still under "warranty". They said that it was under warranty and that they would take care of it. A couple days later, they called and said that they had found more problems and that it would be around $1000.00 to fix. I reluctantly gave in to having the work done. The day after I gave them permission, they called again and said something else was bad and now I was up to $3800.00 in repairs. I told them that I could not afford the repairs and to just fix the warrantied part and put it back together. They said that they couldn't do that.
At this point, I had to take loans to pay for the repairs. They called threatening to charge me for storage fees if I didnt come and pick up the vehicle that had been sitting there for 2 weeks at this point. I tried to explain to them that it was initially supposed to be fixed under warranty and then I got hit with a $3800.00 bill and that I needed time to come up with the money. Very unpolitely they gave me until the end of the week.
Fast forward to my last straw with AAmco Transmission. In July 2013 I took my car there again because it was acting up again and just maybe it will be covered under the "warranty"! Again, something else was wrong with the car and it was not covered under the warranty. This time they told me it was the Transmission control module and that it would be $941.00 to replace it. Not willing to give them one more dime of my money I called the dodge dealership to price the part and check how much they would charge to replace it for me. The service department could not believe that they told me the Transmission control Module needed to be replaced. They said that they would check it for me and reprogram it if nessissary. The technician said that in his 20 years he had never seen one go bad. The DODGE DEALERSHIP charged me $195 to fix the issue with my transmission compared to the $941 AAmco Transmission wanted.
They are ripping customers off at that location and I will never use or recommend them again. I believe they have been charging me for services not done and causing me more problems with my transmission than I had before. I have a bad feeling that the loans I took out in February to pay for the repairs just went into someone's pocket and they were laughing at the fact that it was so easy to get over on me. Please DO NOT use this location unless you have bottomless pockets and don't mind giving money away.
This report was posted on Ripoff Report on 07/20/2013 08:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/AAMCO-TRANSMISSION/Plano-Texas-75074/AAMCO-TRANSMISSION-Complete-Rip-Off-Plano-Texas-1068660. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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