- Report: #83269
Report - Rebuttal - Arbitrate
Complaint Review: ANCESTRY.COM
ANCESTRY.COM360 W. 4800 N Provo, Utah U.S.A.
AncestryANCESTRY.COM The company imposed a $50.00 cancellation fee on a monthly subscription that they claim was an annnual contract. Provo Utah
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An annual subscription to the companies 'U.S. Premier Collection cost $199.95 annual as of 02-12-04. Monthly payment option cost $29.95 per month for 12 month. Using the monthly payment option, the company is charging a whopping $359.40 for the same annual fee that cost $199.95. The administrative fee totals $159.45 to process the monthly payment. THIS IS INDEED A RIP OFF!
Crystal Lake, Illinois
This report was posted on Ripoff Report on 03/09/2004 09:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/ANCESTRYCOM/Provo-Utah-84604/AncestryANCESTRYCOM-The-company-imposed-a-5000-cancellation-fee-on-a-monthly-subscripti-83269. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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