- Report: #111621
Report - Rebuttal - Arbitrate
Complaint Review: ASAP Motors
ASAP Motors6432 Cunningham Rd Houston, Texas U.S.A.
ASAP Motors ripoff Failure to Honor warranty coverage Houston Texas
*Consumer Suggestion: Do this KY AG's office. Once they see a "pattern", they will investigate
*Consumer Comment: Response To ASAP REBUTTAL
*UPDATE Employee: EXTENDED WARRANTIES
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ASAP shipped an engine for an automatic rather than for a manual transmission. The installer (Kevins Automotive Service) had the engine almost completed when they noticed the starter was on the wrong side. The shipment of a defective engine which includes one which did not work in the target vechile cost and additional $600 for installation.
A service invoice was forwarded to ASAP Motors and after approximately 4 weeks and continual phone calls regarding the status of the reimbursement for R&R, I was final told that I would not receive any payment for the R&R to pull and replace the engine.
The company representative stated that the installer was responsible for the foul-up and the R&R was not covered under their warranty agreement.
The R&R warranty is a rip-off
This report was posted on Ripoff Report on 10/05/2004 07:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/ASAP-Motors/Houston-Texas-77041/ASAP-Motors-ripoff-Failure-to-Honor-warranty-coverage-Houston-Texas-111621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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