• Report: #266187

Complaint Review: Advantel Telemarketing

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  • Submitted: Wed, August 08, 2007
  • Updated: Thu, September 06, 2007

  • Reported By:Foxboro Massachusetts
Advantel Telemarketing
West Bridgewater, Massachusetts U.S.A.

Advantel Telemarketing took our money and failed to deliver a service. ripoff West Bridgewater Massachusetts

*Author of original report: BBB & Attorney General's Office Update

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My report is not much different than any of the other ones on this site. We gave Advantel Telemarketing $2945 in order for them to provide us with 50 appointments and a list of a few thousand names and numbers. Their sales guy Mark Honig claimed that they could provide this service starting within a week and based on the number of leads we wanted they could finish the contract in about a month. I provided them with a script and a schedule for my two salespeople.

After a few weeks I finally received two appointments on a holiday. One of my sales guys went on the appointment so the clients would not be upset. One of the clients had no need for our goods and services and the other was not the homeowner nor did they have an interest in our goods or services. Over the next month we received a few appointments outside of our times that we provided Advantel several times(they lose stuff). On each occasion we called Tina Russell and informed her of the errors. Then nothing...no appointments and no contact from Advantel.

We are in the process of filing a claim with the BBB and the MA Attorney Generals Office. Not sure how we will make out but hopefully my story will make other think twice before doing business with Advantel.

Charles
Foxboro, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 08/08/2007 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Advantel-Telemarketing/West-Bridgewater-Massachusetts-02379/Advantel-Telemarketing-took-our-money-and-failed-to-deliver-a-service-ripoff-West-Bridgew-266187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

BBB & Attorney General's Office Update

AUTHOR: Charles - (U.S.A.)

Update from our complaint to the BBB. The BBB's process seems like it is all done by a computer with a human even reading the complaint. The BBB forwarded my complaint to Advantel who replied with some BS. The BBB repeatedly tried to close the complaint and finally they closed it (somehow they are convinced that Advantel took care of me).

Update from the Attorney General's office. Not enough complaints to warrant an investigation, hire an attorney. Everyone here needs to file a complaint with the Attorney General's Office in order for anyone to get anywhere.
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