• Report: #134227

Complaint Review: Alienware Corporation

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  • Submitted: Tue, March 08, 2005
  • Updated: Tue, March 08, 2005

  • Reported By:Houston Texas
Alienware Corporation
12400 SW 134th Ct Bay 8 Miami, Florida U.S.A.

Alienware Corporation Rebate Ripoff voided my $500 rebate Miami Florida

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I purchased an Alienware computer for my son for Christmas with an understanding that I would receive a $500 rebate. After waiting 6-8 weeks I finally called to see where the rebate was and then they tell me it was "voided".

Several time I have contacted them and each time it's a different story:
The rebate was not received within 45 days
The original invoice was not received with the rebate
A copy of the invoice was not received with the rebate
Your rebate is approved, but when I called back to get it in writing, they said that nothing but the rebate was received.

This is all a bunch of lies. I did include a copy of the invoice and I did send it within 45 days. Why would they deny my money?

Craig
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 03/08/2005 05:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alienware-Corporation/Miami-Florida-33186/Alienware-Corporation-Rebate-Ripoff-voided-my-500-rebate-Miami-Florida-134227. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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