- Report: #15896
Report - Rebuttal - Arbitrate
Complaint Review: AllTel
AllTelHillsborough Avenue Tampa, Florida U.S.A.
AllTel International Wireless Rate Plan
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It seems the rate I was quoted was for calls placed from their land line, a.k.a. a home phone with their plan, not from my cell phone. On 01/12/02 I attempted to call Jamaica only to learn the call would not go through because I did not have the International Call Plan on my cell phone plan. At that time I was not told, nor was any reference made to, a land line plan. I was quoted as noted above. When I returned to the office 01/14/02, I confirmed the information via Alltel's web site.
I dispute the information quoted now on the facts of, if there is no international call plan available from a cell phone plan, HOW was this plan ever activated?
Please help. Please let me know to whom I can address these issues beyond Alltel themselves.
This report was posted on Ripoff Report on 03/05/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/AllTel/Tampa-Florida/AllTel-International-Wireless-Rate-Plan-15896. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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