- Report: #26968
Report - Rebuttal - Arbitrate
Complaint Review: American Gold
American Gold48 Bi-State Plaza, PMB 236 Old Tappan, New Jersey U.S.A.
American Gold Will Take Your Hard Earned Money, Make False Promises, & Not Care About You Old Tappan New Jersey
*0: VERY RUDE & NOT HELPFUL TO THEIR UNSATISFIED CUSTOMERS
*0: NO HELP AT ALL
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I called the number given to me and I gave the lady who answered, the confirmation number, which was on my card. She proceeded to tell me that this is to re-establish my credit and I would have to pay $199.00 to get this credit card, which would be either a Visa or MasterCard.
So, I agreed to let them debit my checking account in the amount of $199.00 in the 2nd week of January 2002. I was patiently waiting for my credit card and NEVER received it.
Finally, about a week later, I received in the mail an American Gold Elite Credit Card to purchase products from their store catalog!
I called and explained that I NEVER received the credit card promised to me, and she said that she can send me an application to receive this credit card, but I would have to pay an additional $43.00!
Needless to say, I refused the lousy offer. I wrote their company 3 times, and never heard a response back on the problem that I have experienced.
I have copies off ALL the FedEx bills and copies of the signatures, for whom signed for my packages, so therefore, they can't say they never received my letters.
I don't know what else I could do, but they took my hard earned money!
Bound Brook, New Jersey
This report was posted on Ripoff Report on 08/15/2002 08:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Gold/Old-Tappan-New-Jersey-07675/American-Gold-Will-Take-Your-Hard-Earned-Money-Make-False-Promises-Not-Care-About-You-26968. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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