- Report: #436870
Report - Rebuttal - Arbitrate
Complaint Review: Avis Rent-A-Car
Avis Rent-A-Car5300 S Howell Ave Milwaukee, Wisconsin U.S.A.
Avis Rent-A-Car Bait and switch Milwaukee Wisconsin
*Consumer Suggestion: EECB or credit card dispute
*Consumer Comment: Avis Agrees To Halt Miami-Dade WeDriveU Operation
When I got to the Toledo airport to return the vehicle, my total bill was $331.11, which is significantly higher than my original quote. I contacted the customer service number, and they were unwilling or unable to resolve this issue.
While the car I reserved was not available, the quote should have been honored, regardless of the vehicle provided, as the vehicle reserved was not available. The same thing happened to the woman ahead of me in line. This smells of a bait-and-switch scheme. I have never had a car rental company not honor the original quote in good faith when the vehicle that was reserved was not available.
This is the first time I have used Avis, and it will be my last.
This report was posted on Ripoff Report on 03/23/2009 04:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Avis-Rent-A-Car/Milwaukee-Wisconsin/Avis-Rent-A-Car-Bait-and-switch-Milwaukee-Wisconsin-436870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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