Bongous.com Bongo International BONGO US OVERCHARGES BY MAKING UP DIMENSIONAL WEIGHT Internet, Connecticut

I ordered an item from the US to have it shipped by bongo.  I received notification they had received it and when I checked the inventory I couldn't believe the cost of the item, I queried the weight and was told how it was calculated.  I knew 5lb for one small sweater was too much so asked them to reweigh at a cost of $2. 

I received the item today and as a pay as you go customer you are charged on the dimensional weight, I calculated the weight as per their calculation on their site only to find that I had been billed for 2lb more at a cost of $17.69 extra + the $2 reweighing fee which I was told was correct.

Bongo are ripping people off left right and centre and at almost $20 per person they are making a fortune and should be stopped from scamming people like this

DO NOT USE THEM UNLESS YOU HAVE MONEY TO BURN