- Report: #606979
Report - Rebuttal - Arbitrate
Complaint Review: Bongous.com
Bongous.com315 Seaview Avenue Internet, Connecticut United States of America
Bongous.com Bongo International BONGO US OVERCHARGES BY MAKING UP DIMENSIONAL WEIGHT Internet, Connecticut
I ordered an item from the US to have it shipped by bongo. I received notification they had received it and when I checked the inventory I couldn't believe the cost of the item, I queried the weight and was told how it was calculated. I knew 5lb for one small sweater was too much so asked them to reweigh at a cost of $2.
I received the item today and as a pay as you go customer you are charged on the dimensional weight, I calculated the weight as per their calculation on their site only to find that I had been billed for 2lb more at a cost of $17.69 extra + the $2 reweighing fee which I was told was correct.
Bongo are ripping people off left right and centre and at almost $20 per person they are making a fortune and should be stopped from scamming people like this
DO NOT USE THEM UNLESS YOU HAVE MONEY TO BURN
This report was posted on Ripoff Report on 05/25/2010 04:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bongouscom/Internet-Connecticut-06607/Bongouscom-Bongo-International-BONGO-US-OVERCHARGES-BY-MAKING-UP-DIMENSIONAL-WEIGHT-Inter-606979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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