ED Magedson – Founder
Brake Planet Www.brakeplanet.combrakeplanet .com Internet, California United States of America
I placed any order for rotors and brakes from back in July of 2009.The total cost was $334.00 which included shipping . I was total that I would received my order within 5 to 7 business days. After two weeks of not getting the order I call the company un able to speak with any one I at that time started leaving messages every day. (Still no return call.). After a month I started chatting with customer service on line they inform me that my order were on back order . THe next week I was told that the order would be shipped in 3 business days . Still unable to speak with a live person . I just ask them to cancel my order and just refund my money . I was told it would be refunded with in 48 hours . Still no refund so i chatted again and I was told that my order was not can it was still on hold. I ask at that time again if they would just cancel my order and email me a cancellation letter which they did . Still as of to day no refund and still un able to get some one on the phone .
This report was posted on Ripoff Report on 09/29/2009 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brake-Planet-Wwwbrakeplanetcom/Internet-California-/Brake-Planet-brakeplanetcom-Order-placed-on-July-6th-2009-never-recieved-anything-To-501618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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