- Report: #4467
Report - Rebuttal - Arbitrate
Complaint Review: Circuit City
Circuit CityBloomington/Rockford, Illinois U.S.A.
Circuit City Rip Off! * REBUTTAL
*0: Do you know that the store and the internet service
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
However, within thirty days I was not satisfied with the quality of the stereo or the internet service. I receive a free service through the university I attend, and the service I recieved through Circuit City was not anymore beneficial than the free service. Thereafter I decided to pay the $50 cancelation fee for the internet service provider. When I did this, Circuit City said that I was stuck with the $309 credit (the amount of the stereo minus the costs of various cd's and movies I did keep)and they would charge my credit card for this. I did not agree with this however I was told by the operations manager at the Rockford location that the credit was good for 2 years, and I figured I would buy something within two years. This all happened on Labor Day weekend and thirty days after.
A little over three months went by. I was contemplating the idea of getting a cell phone. I decided that since I had a credit at Circuit City, I would go there to make my purchase rather than going elsewhere. However, when I went to make my purchase with store credit card I was told by the same operations manager at the Rockford store as well as their so-called "Customer Service" line that it was expired and there was nothing they could do about it.
They supposedly do not have records on this or anything. So, ultimately I was screwed out of over $300! Never again will I do business with Circuit City!
This report was posted on Ripoff Report on 02/16/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Circuit-City/BloomingtonRockford-Illinois/Circuit-City-Rip-Off-REBUTTAL-4467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.