- Report: #399209
Report - Rebuttal - Arbitrate
Complaint Review: Circuit City
Circuit Citycircuitcity.com Matthews, North Carolina U.S.A.
Circuit City Getting major run around on lemon warranty Matthews North Carolina
*UPDATE Employee: firstname.lastname@example.org - Contact me for assistance.
"To our valued guests,
You may have seen CC in the news recently. Our co. has a 60 year long history of leadership in consumer electronics retailing, but we've struggled lately, in part because we lost sight of what is most important- YOU our customers.
I am personaly commited to making sure that CC makes you our top priorty and we intent to give you many reasons to shop with us again. We have been taking steps to provide a much better store experience and we believe you will see a different CC when you visit us this holiday season. CC "Advantage Protection Plans" are offered by a third party company and are not impacted by transistions in CC's business. Most importantly, we will continue to do everthing we can to make it easier and more enjoyable for you to shop at CC. You have my word on that.
On behalf of all of us at CC, I want to personally thank you for standing by us. We are working hard to earn back your business and keep it by providing a superior level of service.
Circuit city stores " End quote
I'm going to write Mr. Marcum a personal letter when I'm done with report and make sure he is aware of the level of service (or lack there of) I'm receiving from his company.
Indian Trail, North Carolina
Click here to read other Rip Off Reports on Circuit City
This report was posted on Ripoff Report on 12/08/2008 02:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Circuit-City/Matthews-North-Carolina-28105/Circuit-City-Getting-major-run-around-on-lemon-warranty-Matthews-North-Carolina-399209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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