Report: #240243

Complaint Review: Creditreport.com , Mighty Net,

Submitted: Thu, March 22, 2007
Updated: Tue, July 31, 2007

Reported By: — Ypsilanti Michigan

Creditreport.com , Mighty Net,

9040 Topanga Canyon Blvd. 2nd Floor, Canoga Park, California U.S.A.

Phone: 818-407-4620
Web:
Category: Credit Reporting Agencies

Creditreport.com , Mighty Net,creditreport.com False advertising, Free credit report that they later charge you 24.95 and refuse to refund money. Canoga Park California

*UPDATE Employee: We need more information to process your request.

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Went to creditreport.com and requested FREE credit report as advertised. The same day they charged us $24.95. When we called them they said they would refund the money and then refused to refund it at a later date. They also signed me up for a credit monitoring service i did not want, and tried to charge me for that also.

When my wife called to cancel the service they refused to cancel it, and said i had to call, i did and was treated extremely rudely by the customer support person. Opened BBB complaint they offered to refund half the money, they obviously know they were ripping me off, but they were advertising a FREE credit report.

They have a terrible rating with the better business bureau, we should have checked them out before working with them. Also, we still have yet to receive our FREE credit report which they charged us 24.95 for.

Rich
Ypsilanti, Michigan
U.S.A.

This report was posted on Ripoff Report on 03/22/2007 10:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Creditreportcom-Mighty-Net/Canoga-Park-California-91304/Creditreportcom-Mighty-Netcreditreportcom-False-advertising-Free-credit-report-that-240243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

0Author 1Consumer 0Employee/Owner

Updates & Rebuttals

#1 UPDATE Employee

We need more information to process your request.

AUTHOR: Maria - (U.S.A.)

SUBMITTED: Tuesday, July 31, 2007

07-31-07

Dear Rich,

Our company would like to assist your complaint with our company; however, we need more information to process your request. We will need the order number, full name, and/or email address (as it was provided in the original order) of the person the credit report was ordered for so we can proceed further with your request.

Sincerely,

Response Department
Creditreport.com