ED Magedson – Founder
Direct TVPO Box6414 , Select State/Province USA
Direct TV Company took funds from my account without permission Carol Stream ILLINOIS
I got behind on my cable bill, called to make payment arrangements. It wasn't satisfactory to them. Direct Tv send me a box to send my equipment back. Which I promptly did. Without any notification Direct Tv took $453.32 out of my account. Direct Tv could have send a letter stating that they were taking the funds on a particular day.
They did not, when I called to complaint they refused to reverse the charge which is causing me an inconvience with other payments coming out of my account. I called again to speak with a supervisor. after the rep hung up on me.
Supervisor Mildred Holmes wasn;t helpful I asked to reverse charge maybe we can set up payment arrangements. refused I asked her for a higher up manager she refused to give me his name, stating that he/she will call me.
In the meantime I filed a claim with my bank and with the better business bureau. Their practice is shady, I didn't cancel they did for non-payment. I am being penalized for early termination fee.
This report was posted on Ripoff Report on 08/16/2013 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-TV/Select-StateProvince/Direct-TV-Company-took-funds-from-my-account-without-permission-Carol-Stream-ILLINOIS-1076470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.