• Report: #496722

Complaint Review: Discover Card - Discover Financial Services

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  • Submitted: Thu, September 17, 2009
  • Updated: Thu, September 17, 2009

  • Reported By: CKConsumer — Atlanta Georgia USA
Discover Card - Discover Financial Services
P.O. Box 30943 Salt Lake City, Utah United States of America

Discover Card - Discover Financial Services UNAUTHORIZED CHARGES FO"Purchase Protection" AND "Credit Report" services Salt Lake City, Utah

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I am also faced with "Purchase Protection" as well as "Credit Report" charges that I did not authorize!


I became suspicious when a RUDE Telemarketer called me at work to sell similar services for Discover.  This guy IGNORED my responses that I did not want the services.  He just continued talking as if I hadn't said a thing!  It made me wonder, and I went back and looked at my statements -- and found the UNAUTHORIZED charges totalling more than $550 over a period of time.


To date, they have not refunded the money... 


I FILED A COMPLAINT with the Federal Trade Commission, but I am considering a law suit.


This has obviously beed going on for some time, someone stated on this site that we should not blame Discover, but I disagree.


Dispite the complaints and mishandling of the Marketing, Discover continues to use these unethical telemarketing companies.  It is a DIRECT reflection on Discover and they should be held accountable.


This report was posted on Ripoff Report on 09/17/2009 09:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Discover-Card-Discover-Financial-Services/Salt-Lake-City-Utah-83130/Discover-Card-Discover-Financial-Services-UNAUTHORIZED-CHARGES-FOPurchase-Protection-496722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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