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  • Report: #1122879

Complaint Review: Dish Tv

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  • Submitted: Tue, February 11, 2014
  • Updated: Tue, February 11, 2014

  • Reported By: Frank — Torrance California
Dish Tv
P.O. BOX 94063 Palatine Il. , Illinois USA

Dish Tv Dish NetDish Network Dish Network Early termination fee, Be Aware you will be charged no matter what reason or how long you had service, 1 minute or 10 hours. Palatine  Illinois

*Author of original report: Bate and Switch" tactic is used

*UPDATE Employee: Your Post

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Be Aware, you will be charged no matter what reason or how long you had service, 1 minute or 10 hours.

She did not get what she ageed too and now is forced to pay 24 months of service.

Installation was a little after 10am 2/5/14, requested to be cancelled a little before 5pm same day for a number of reasons. Pick up of all equipment was the next day. I Agreed to a $15 pick up charge due to the fact she is not able to get to the post office.

1: It was never stated you did not have a right to cancel for any reason without a charge.

2: It should have been stated you have NO right to cancel or any kind of protection for any reason.

3: No contract was left for review and no time was allowed to read what was on his cell phone type computer.

4: A number of calls were placed within 10 hours of installation to cancel and remove due to a number of reasons.

5: All Equipment was picked up within 24 hours of installation per agreement.

6: They don’t care about "California's right to cancel Law" because they are not based in California per their statement.  

7: She Didn’t get what was requested and agreed too.

8: They wanted more money to get what she originally requested.

Examples of CONSUMER TRANSACTIONS WITH STATUTORY CONTRACT CANCELLATION RIGHTS

(A) A buyer may have a legal right to cancel a contract if his or her consent to it was obtained by the seller's fraud.

(B)The buyer has a right to rescind a contract when the exchange which the buyer bargained to receive from the seller "fails in a material respect from any cause"

At no time was it stated where would be any kind of charge if you had service for one minute or longer. If my mother would have known she had no right to cancel in less than 24 hour she would never agreed to any kind of service.


This report was posted on Ripoff Report on 02/11/2014 04:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Tv/Palatine-Il-Illinois-60094-4063/Dish-Tv-Dish-NetDish-Network-Dish-Network-Early-termination-fee-Be-Aware-you-will-be-cha-1122879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Author of original report

Bate and Switch" tactic is used

AUTHOR: Frank - ()

 

You failed to help as you stated, all was sent as requested but all we get is intimidation and scare tactics.

 

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#2 UPDATE Employee

Your Post

AUTHOR: MikeL DISH - ()

Frank,

 

I'd be happy to help you with this situation if I could please get some details from you about why cancellation became the decision after installation of the service!  Please email me the account or phone number at michael.lemar@dish.com so I can have a look.

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