- Report: #936621
Report - Rebuttal - Arbitrate
Complaint Review: E 470 Public Highway Authority
E 470 Public Highway Authority22470 E. 6th Parkway, Suite 110, Aurora, Colorado United States of America
E 470 Public Highway Authority Customers pay for their billing ineptitude Aurora, Colorado
*UPDATE Employee: EXpressToll Service Center
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I have had my current address registered with my vehicle since March 2010. I used the toll road for business, therefore needing the individual invoices for expense reports.
After using the toll system for several months I emailed asking for an invoice. The reply was no invoices had been issued. The first invoice I received was in Aug 2012 and I paid that the day received.
I have just received a notice that I was delinquent in payment, had missed a hearing to the case and was referred to collections. This added up to over an additional $100 in fees.
I have NEVER received invoices, notice of a hearing or anything to that effect.
I was sent the collections notice by Linebarger Goggan Blair & Sampson. In speaking with the collection agency, the notice they sent me didn't even contain the notice of all the toll charges. I was also told that not receiving the invoices was no excuse for not paying them.
I called to request a hearing to contest the charges and can find no direct prompt to that department. There is no way on the E 470 phone system to speak to a person directly. All attempts have ending in being automatically disconnected.
I have no problem paying the tolls but I refuse to pay any additional charges.
This report was posted on Ripoff Report on 09/04/2012 10:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/E-470-Public-Highway-Authority/Aurora-Colorado-80018/E-470-Public-Highway-Authority-Customers-pay-for-their-billing-ineptitude-Aurora-Colorad-936621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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