• Report: #936621

Complaint Review: E 470 Public Highway Authority

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, September 04, 2012
  • Updated: Tue, September 04, 2012

  • Reported By: Peggy — Aurora Colorado United States of America
E 470 Public Highway Authority
22470 E. 6th Parkway, Suite 110, Aurora, Colorado United States of America

E 470 Public Highway Authority Customers pay for their billing ineptitude Aurora, Colorado

*UPDATE Employee: EXpressToll Service Center

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Using the E470 toll system is a nightmare.  The lack of a proper billing system for license plate toll users is fraudulent. I have yet to be able to speak with a customer service person as I am continually disconnected.

I have had my current address registered with my vehicle since March 2010.  I used the toll road for business, therefore needing the individual invoices for expense reports. 

After using the toll system for several months I emailed asking for an invoice.  The reply was no invoices had been issued.  The first invoice I received was in Aug 2012 and I paid that the day received.

I have just received a notice that I was delinquent in payment, had missed a hearing to the case and was referred to collections. This added up to over an additional $100 in fees.

I have NEVER received invoices, notice of a hearing or anything to that effect.

I was sent the collections notice by Linebarger Goggan Blair & Sampson.  In speaking with the collection agency, the notice they sent me didn't even contain the notice of all the toll charges. I was also told that not receiving the invoices was no excuse for not paying them.

I called to request a hearing to contest the charges and can find no direct prompt to that department.  There is no way on the E 470 phone system to speak to a person directly.  All attempts have ending in being automatically disconnected.

I have no problem paying the tolls but I refuse to pay any additional charges.

This report was posted on Ripoff Report on 09/04/2012 10:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/E-470-Public-Highway-Authority/Aurora-Colorado-80018/E-470-Public-Highway-Authority-Customers-pay-for-their-billing-ineptitude-Aurora-Colorad-936621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on E 470 Public Highway Authority

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

EXpressToll Service Center

AUTHOR: E470 - (United States of America)

Dear customer - I recently reviewed your complaint.  First, I would like to apologize for your experience in reaching a customer service representative to schedule a court date.  Please call the EXpressToll Service Center at 303-537-3470, once prompted by the phone system, press 4, and the press 3.  This will send you directly to the area to schedule your court hearing.  I hope this is helpful.   Thanks. Heidi - E-470
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory