- Report: #120246
Report - Rebuttal - Arbitrate
Complaint Review: EMarket Research Group - Niu Tech - Incentive Reward Center
EMarket Research Group - Niu Tech - Incentive Reward Center14545 J Military Trail #189 Delray Beach, Florida U.S.A.
EMarket Research Group aka Niu Tech LLC; Aka Incentive Reward Center ripoff scam dubious guarantees false advertising fraudulent product testers wanted, free iPod, misleading marketing research no response to emails inaccurate information, no redemption voucher Delray Beach Florida, North Carolina
*Author of original report: How I FINALLY got my iPod!!
*Author of original report: Surprising Response from Niu Tech, NC DOJ, another FL address and phone number for Niu Tech, and another suggestion for action...!
*Author of original report: anyone else who feels scammed by this company and feels helpless to please involve the NC Consumer Protection division of the Department of Justice
*UPDATE Employee: Contact Info - Account Information
The deal as promoted was this: the consumer is to "test" (really "buy") 6 products from eMarket Research Group's 3 pages of product promotions; the information of these 6 transactions are then reported by the businesses being promoted (such as the NY Times, BMG Music Services, etc.) to eMarket Research Group within a 4 - 8 week period, whereupon the consumer will receive, on-line, a voucher for a free 40 GB iPod that is to be sent in by mail and redeemed. The consumer is to complete all 6 required transactions w/in a 90 day period - a limited time period that includes the "4 - 8 week" time span needed for eMarket Research Group to receive the appropriate information from the promoted businesses (thus leaving about 30 days for the consumer to receive the on-line voucher and to redeem via mail).
eMarket Research Group has failed to reflect accurate information re: my own "account" - they suggest I have completed none of my required 6 transactions, where, in fact, I have completed 5 as of almost 2 months ago. After sending numerous emails to them via their website form (no direct contact information provided except for a supposed FL mail address - though I now understand the real business is located in Greenville, NC), eMarket Research Group has failed to respond to these numerous email attempts to alert them to their faulty information and lack of accuracy. Their terms and conditions also state that a consumer's account can be terminated for any reason or for no reason at all, w/ no previous statement or reason given to the consumer beforehand. This gives eMarket Research Group the winning hand no matter what, as they need not follow through on any of their "promotions" or "free gifts".
I would like the company to provide an area on their website, made plainly visable to on-line visitors, wherein users are able to post formal and unedited feedback and testimonials regarding eMarketing Research Group's services (or lack thereof). I would like the company to be held accountable for false advertising and dubious guarantees. I would like this company to offer a 1-800 number for technical assistance and as a means for direct contact so as to allow the consumer to rectify any potential problems that may arise re: the guidelines or accuracy of information that this company claims to adhere to or report w/ accuracy. I would like this company to make good on their claims and send the guaranteed "gift" to all consumers who have used their services and simply completed the required 6 transactions as stated when signing up for an account. I would like this company to pull all advertising until these steps to rectify the problems listed above have been completed.
San Francisco, California
This report was posted on Ripoff Report on 11/29/2004 10:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/EMarket-Research-Group-Niu-Tech-Incentive-Reward-Center/Delray-Beach-Florida-33484/EMarket-Research-Group-aka-Niu-Tech-LLC-Aka-Incentive-Reward-Center-ripoff-scam-dubious-g-120246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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